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Terms & Conditions

The following Terms and Conditions apply to all tours associated with Opulent Quilt Journeys and takes precedence over all previous information printed or digital. Deadlines and important dates are provided on your booking agreement and invoices.

TERMS & CONDITIONS: This information is very important, please read it carefully. It is the responsibility of each traveler to read and agree to these Terms and Conditions before registering or making for any tour plus all updates as they appear on the website.

TOUR OPERATOR: Ju Yang Tours is hereafter referred to as Opulent Quilt Journeys.

DEPOSIT AND FINAL PAYMENT: A non-refundable deposit of $500 per person is required to confirm your booking on a tour. Booking forms must contain the personal signature of each traveler to be accepted. Final payment of the tour fee, plus any additional travel expenses, will be due 75 days prior to departure. Payment procedures may be changed or altered at any time. Final payment Invoices will be sent by email, if unable to receive email you must   arrange with our office for regular mail.

PRICES: Current tour prices are listed with each tour and are subject to change with the fluctuation of currencies, supplier increases, fuel and other surcharges and other reasons beyond our control, until full payment is received, except in the case of intra-air provided. All quoted prices include the cost of tour operator planning and operation. Each tour lists the items that are included in that specific tour. Please refer to the tour itinerary you are joining for pricing and inclusions.

CONTACT INFORMATION:   It is the responsibility of the traveler to provide changes in any contact information, including email address and regular mail addresses. Failure to do so may result in loss of space, deposit, or other time sensitive notifications.

PASSENGER CANCELLATION AND FEES

All cancellation requests must be made in writing and signed. If sent by email a signed note/letter is required. The date received in our office and acknowledged by email will be the date of cancellation.

The following cancellation policy applies: 

  • The deposit is non-refundable. It may be credited to another Opulent Quilt Journeys tour departing before Dec 31, 2023.
  • 75-31 days before departure 50% of total price, plus any cancellation fees imposed by third-party suppliers, transportation, lodging, or services and/or any payments made to suppliers by Opulent Quilt Journeys.
  • 30 days or less to departure 100% of total amount due for tour.

UNUSED PORTIONS OF THE TOUR: No refunds or credits will be provided to travelers for any unused portions or deviations of the tour, including accommodations, transportation, services, or other itinerary features unless agreed to in writing by both parties. We recommend Travel Insurance.

REFUNDS:  Refunds will only be made by checks written in US Dollars or by credit card refunded to the card used to pay. If your credit card number has changed, you must notify us.  We are not responsible for refunds made to an incorrect account. We are not responsible for checks lost in the mail and a fee will be charged for replacement. Refunds by mail may take 5 to 6 weeks.

ACCEPTANCE OF PASSENGERS: Opulent Quilt Journeys reserves the right to decline the booking or terminate the holiday of any traveler. There will be no refunds under such circumstances.

NUMBER OF PASSENGERS:  LAND tour groups are small and intimate with a maximum of 25 or less guests, unless otherwise stated. At times, there may be exceptions and 1 or 2 more guests will be accepted for special reasons. The number does not include the guide, driver, or company personnel.

PRIVACY STATEMENT: The detailed Privacy and Security Statement is set forth on our website.

ERRORS & OMISSIONS: Opulent Quilt Journeys is not responsible for omissions, technical errors or technical issues, system misconfiguration or typographical or booking errors. If there is a question, please contact our office.

TOUR CHANGES OR CANCELLATION: In the event it becomes necessary or advisable, for any reason, to alter the itinerary, arrangements, tour leader, personnel, projects, inclusions or special offers, Opulent Quilt Journeys reserves the right to make such alterations or changes without notice and shall be effective upon posting. If this causes additional costs and charges, these will be the responsibility of the passenger, and must be paid at the time of the occurrence. These changes do not constitute a cancelled tour.

If it becomes necessary to reschedule a tour to a later date due to unforeseen circumstances, or circumstances that may affect the overall tour’s desired outcome, or the health and safety of our guests, Opulent Quilt Journeys reserves this right, and this does not constitute a cancellation of the tour. Passengers will be notified of the rescheduled date and may elect to accept the change and participate in the rescheduled tour or receive a credit toward another tour held by December 31,2023. Time limits of your acceptance or request for credit will be imposed. A new booking form may be required for the rescheduled tour.

Our tours are subject to a minimum number of people to travel. Should fewer than the required minimum number participate we reserve the right to cancel the tour, a full refund will be made, which constitutes a full settlement; or a price adjustment may be imposed at the discretion of Opulent Quilt Journeys and the trip will move forward. 

TRIP CANCELLATION, HEALTH, ACCIDENT, MEDICAL EVACUATION & BAGGAGE INSURANCE: For your protection comprehensive travel insurance is highly recommended and in the best interest of each traveler, to protect you before and during the trip. Travel insurance is not included in the price of the tours. If travel insurance is not purchased, a waiver must be signed prior to departure.

HOTEL ACCOMMODATIONS: Accommodations are in modern, well selected locations, 3*, 4* and 5* hotels or resort hotels. Hotels are based on availability and may vary by destination, city, and dates of travel. The price is based on twin occupancy with private bath. A single room supplement will be charged when requested, if available. Opulent Quilt Journeys reserves the right to substitute hotel accommodations of similar quality at any time without notice. Any personally incurred hotel expenses, such as room service charges, mini bar service, etc. will be at the traveler’s sole expense and responsibility. Pre & Post hotel nights may be arranged in most cases.

Hotel check-in policies will not guarantee a room until 2pm in most cities, when arriving after your initial flight. Most hotels will try to accommodate you if your room is not available upon arrival, this cannot be guaranteed. Most hotels will securely hold your luggage until your room is ready. Opulent Quilt Journeys will not be responsible for any incurred charges while clients are waiting for hotel room availability.

ROOMMATES: Every attempt will be made to match you with a roommate; however, roommates cannot be guaranteed. If a roommate cannot be found, the single supplement fee will be charged. If a roommate cancels and a new roommate cannot be found the single supplement fee will be charged.

AIR ARRANGEMENTS: Airfare and airport transfers to or from the hotel are NOT included with your tour unless noted on the itinerary. It is the responsibility of the passenger to make their air arrangements. It is imperative that you do not purchase your air tickets until 1.) your space is confirmed on the tour, 2.) The tour has reached the minimum number of travelers to travel, when this number has been reached you will be notified by email. Opulent Quilt Journeys is not responsible for any air travel purchases or any losses you may encounter due to tour rescheduling or cancelling, or for any missed flights, missed transfers, or activities.

LAND ONLY ARRANGEMENTS:   All tours of Opulent Quilt Journeys are land only.

TOUR TRANSPORTATION:  Tours to private and public attractions are arranged for your enjoyment. Adherence to the timetables as announced is imperative. When leaving the coach be sure to recall the location and time to meet the coach. Train schedules must be strictly adhered to. If you miss your transportation, fees to return to the hotel or tour are your responsibility. Opulent Quilt Journeys is not financially or otherwise responsible for your reunion with the tour. It is your responsibility to notify the Tour Leader of your location if you miss the transportation.

BAGGAGE: Guests are responsible and must conform with all international and/or domestic air carrier restrictions, excess baggage fees, and are responsible for their own luggage during the tour. We recommend one bag/suitcase per person, plus a small carry-on. We request only one bag per person on coach tours. We recommend Travel Insurance with baggage protection.

PERSONAL ITEMS: Opulent Quilt Journeys cannot be held responsible and will not be liable for any damage, loss, or theft of any passenger’s personal belongings, accessories, or luggage.

PROOF OF CITIZENSHIP, PASSPORTS & VISAS: Passport and visa fees are not included in the tour price.  For all international travel, travelers are required to provide proper identification for customs and immigration. US citizens must have a valid passport for travel outside of the United States. ALL RESERVATIONS MUST BE MADE IN YOUR NAME AS IT APPEARS ON YOUR PASSPORT. Non-US citizens must consult their consulate for ID or Visa requirements. IT IS YOUR RESPONSIBILITY TO OBTAIN PROPER IDENTIFICATION, PROOF OF CITIZENSHIP, PASSPORT AND VISAS FOR ALL TRAVEL OUTSIDE OF THE USA. Passports must be valid for at least 6 months beyond the anticipated tour end date. Passengers who are denied boarding or entry for improper documentation will not be eligible for a refund of any amount. We recommend that you check with the appropriate Consulate regarding their visa requirements.

TRAVELERS COMPORTMENT: Opulent Quilt Journeys reserves the right not to accept or retain as a tour participant any person whose physical/mental condition or general deportment impedes the operation of the tour or affects the rights, welfare, or enjoyment of other tour participants or for any other reason. If a person is required to leave a tour it will be considered an unused portion and non-refundable, and they will be responsible for all their expenses to return home including any rebooking fees by airlines and/or suppliers.

HEALTH AND SAFETY:   All travel is taken at the risk of the traveler, you are responsible to keep yourself informed of any unsafe conditions (including government travel warnings), health hazards, weather hazards or climate extremes to any place where you may visit with Opulent Quilt Journeys and act accordingly.

Please see the appropriate Travel.State.Gov websites. If you are not a citizen or resident of the USA, please see your country’s health and safety information regarding travel.

It is each traveler’s responsibility to check with their medical provider regarding any/or all health issues that you may have or that may arise by participating on the trip, and NOT participate should these be in question. It is your responsibility to list all medical and dietary issue on the booking form.  

FITNESS/MEDICAL ISSUES: Many of our tours include a lot of activities, including walking, stair climbing (without elevator access), cobblestone streets, standing, and walking on uneven surfaces that may be strenuous for some people. At times the walking pace may be fast and somewhat strenuous. This is particularly true in Europe and Asia. It is your responsibility to determine your fitness level and health status to participate fully or at all. It is each traveler’s responsibility to check with their medical provider regarding any health issue that may arise by participating on the trip, and NOT participate should this be in question. Failure to comply may result in refusal to accommodate you on the trip and all penalties will apply.  We cannot provide any wheelchair or walking assistance or guarantee accessibility at any destination. Many foreign countries do not adhere to the same principles as set forth in the ADA (American Disabilities Act). For those requiring assistance of a cane or a walker, many of our destinations require a lot of strenuous walking and are hampered by cobblestones or poor

pavement. Many hotels and coaches in foreign countries are only accessible by stairs. Please consider your ability to participate, carefully. It is your ultimate responsibility to know your limitations and not undertake the tour or any activity that might be restrictive to you. If you require someone to assist you in any way, you need to secure someone to travel with at the regular tour cost. You must list the type of assistance and the name of the person on the booking form.

Opulent Quilt Journeys is not responsible for any costs of any medical treatment a passenger may require during the trip.

Under no circumstances is Opulent Quilt Journeys responsible or liable for the quality of medical care, or lack thereof, you may receive while on the trip. In some areas medical care may not be possible without additional travel expenses being incurred by the traveler. These expenses are the responsibility of the traveler and individual payment arrangements with the medical provider must be made by the traveler at the time care is rendered. Opulent Quilt Journeys is not responsible or liable for the lack of medical care in any area or any additional fees that may be associated with finding and securing medical care. Insurance that includes medical coverage while traveling is highly recommended.

VACCINATIONS/IMMUNIZATIONS: It is incumbent upon the traveler to understand each international region’s vaccination requirements and suggestions. These can be found at the CDC website for travelers: http://wwwn.cdc.gov/travel/contentVaccinations.aspx  It is the traveler’s responsibility to know their own health history and what may or may not be allowed as far as vaccinations or prophylactic medications apply. Opulent Quilt Journeys will not be liable for any vaccination issues, nor illnesses developed because of, or lack of vaccines or preventative medication related to any tour. It is the traveler’s responsibility to check with their physician or travel medicine provider regarding vaccinations needed for every country. We do not give advice on medical issues. With certain medical conditions, immunizations are contraindicated – be sure to check with your physician. Covid 19 vaccinations are required by all travelers on all journeys.

VIDEOS, PHOTOGRAPHS & IMAGES: All videos, photographs & images used in brochures, the website and all other digital or printed materials are trademarked and to be used for personal use or study only. Permission to sell, use or publish such images (including online) or in any other way to use for personal profit is expressly forbidden. Photos, videos, recordings & images of tour members may be taken during the tour. Registration implies permission to use these in any or all marketing materials by Opulent Quilt Journeys and/or sponsoring organizations. All digital and print materials, including the itinerary and its content are the sole property of Opulent Quilt Journeys and may not be reproduced or used in any way.

FORCE MAJEURE:  Force Majeure applies to all bookings. “Force Majeure” means, in relation to Ju Yang Tours LLC DBA Opulent Quilt Journeys, any circumstances beyond the reasonable control of Opulent Quilt Journeys (including, but without limitation, acts of God, explosion, flood, tempest, forceful wind, fire or accident, war or threat of war declared or undeclared, acts of terrorism, sabotage, insurrection, riots, strikes, civil disturbance, requisition, sickness, pandemic, epidemic, quarantine, government intervention, weather conditions, defects in machinery and vehicles, delay, wildlife, or other untoward occurrences). Opulent Quilt Journeys shall not be deemed to be in breach of these terms and conditions or otherwise be liable to you, by reason of delay in performance, or by non-performance, of any of its obligations hereunder to the extent that any such delay or non-performance is due to any Force Majeure.

Further about FORCE MAJEURE: If Ju Yang Tours LLC, thereafter indicated as Opulent Quilt Journeys, and/or any of its travel suppliers, are affected by Force Majeure, they shall be entitled to, and may in their sole and absolute discretion, vary or cancel any itinerary or arrangement in relation to the trip. Payment of any refund by Opulent Quilt Journeys to you as a result of the non-performance of any obligations hereunder shall remain in its sole and absolute discretion, although Opulent Quilt Journeys shall use its reasonable efforts to reimburse you where possible. However, Opulent Quilt Journeys shall be entitled to deduct from any refund recoverable the reasonable actual and/or potential costs to Ju Yang Tours or Opulent Quilt Journeys of the Force Majeure and applicable cancellation fees. Regarding civil unrest, once Opulent Quilt Journeys has investigated the prevailing situation, as it deems fit, it shall remain in Opulent Quilt Journeys sole and absolute discretion whether to proceed with the trip. You may in such circumstances cancel the trip subject to Opulent Quilt Journeys and each supplier’s terms and conditions.

RESPONSIBILITY: Ju Yang Tours LLC, hereafter indicated as Opulent Quilt Journeys acts only as an agent for all suppliers of services, or in accepting reservations for services on its tours. The suppliers or independent contractors providing transportation, accommodations and all other services are not agents or employees of Opulent Quilt Journeys. To the extent that Opulent Quilt Journeys or its suppliers are involved in sale of air/or cruise transportation to you, Opulent Quilt Journeys, acts only as an agent of the air carrier and/or cruise line. By utilizing the services of all suppliers, the passenger agrees that neither Opulent Quilt Journeys, nor any representatives shall be liable for any accident, injury, including loss of life, damage, loss, delay, irregularity, or expenses, arising from acts of God, strikes, war, weather, quarantines, sickness, pandemics, terrorist activity, government restrictions or regulations, from any act or omission of any individual, firm, or corporation furnishing transportation, sight-seeing, accommodations, or any services in connection with such travel plans or from any other occurrences what so ever. All such expenses or losses are the responsibility of the passenger.

By commencing travel, the passenger willingly assumes all risks and responsibilities expected or unexpected involved with such travel. We urge purchase of travel insurance to protect against such risks.

SEVERABILITY: The invalidity or unenforceability of any part of this Agreement, or the invalidity of its application to a specific situation or circumstance, shall not affect the validity of the remainder of this Agreement, or its application to other situations or circumstances. Any provision of this Agreement held invalid or unenforceable only in part or degree will remain in full force and effect to the extent not held invalid or unenforceable.

CLAIMS OR DISPUTES/ARBITRATION: In the event of a dispute or claim made by the traveler concerning, relating, or referring to this Agreement, promotion of tour, tour inclusions, performance of Opulent Quilt Journeys, or any claim made against Opulent Quilt Journeys, Opulent Quilt Journeys will make every effort to resolve said dispute or claim between the individual parties involved. If the dispute or claim cannot be resolved between the traveler and Opulent Quilt Journeys, the traveler agrees that any dispute or claim shall be resolved exclusively by binding arbitration according to the then existing rules of the American Arbitration Association in an arbitration conducted in, and governed by the laws of Arizona, USA. In connection with any action or legal proceeding arising out of this agreement, the parties hereby specifically and knowingly waive any rights that either party might have to demand a jury trial.

Upon making a deposit to Opulent Quilt Journeys, it shall constitute full knowledge, acceptance, and consent by the participant to all provisions in the tour brochure; the website, General Information, Terms and Conditions; the Registration Form, and all other release forms. All participants will be required to sign this liability release form prior to embarking on their trip.

Opulent Quilt Journeys advises we update its Terms and Conditions from time to time. Updated Terms and Conditions will be published on our website.

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